Last updated: September 2, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the website yourcloudhub.ai and the services provided by Your Cloud Hub (“we”, “us”, “our”), a technology-first digital marketing and remote staffing agency. By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Our Services
We provide digital marketing and technology services including, but not limited to: Search Engine Optimisation (SEO), AI-powered SEO, paid advertising management (Meta, Google, LinkedIn), organic social media management, CRM and marketing automation (GoHighLevel), and remote staffing solutions. The specific scope, deliverables, and fees for any engagement will be set out in a proposal, invoice, or agreement between you and us.
2. Client Responsibilities
To enable us to deliver our services effectively, you agree to provide timely access to relevant accounts, assets, and information (e.g. website access, ad account access, brand assets, and approvals), and to respond to requests for feedback or sign-off within a reasonable timeframe. Delays on your part may affect project timelines and are not attributable to us.
3. Fees & Payment
Fees for our services are set out in the applicable proposal or invoice and are payable in the currency and on the schedule specified. Where a service includes third-party advertising spend (e.g. Meta or Google Ads), that spend is separate from our management fee and is paid directly to the relevant advertising platform. Late payments may result in a pause or termination of services.
4. Cancellations & Refunds
Cancellation and refund terms, including notice periods and prorated refund eligibility, are set out in our Cancellation & Refund Policy, which forms part of these Terms.
5. Intellectual Property
Unless otherwise agreed in writing, all creative work, strategy documents, and deliverables produced for you become your property upon full payment. We retain the right to showcase completed work in our portfolio and marketing materials, unless you request otherwise in writing. Our own tools, templates, processes, and pre-existing materials remain our intellectual property.
6. Confidentiality
Both parties agree to keep confidential any non-public business, financial, or technical information shared in the course of the engagement, and to use it only for the purposes of delivering or receiving the agreed services.
7. Performance & Results
While we apply industry best practices to all engagements, digital marketing results (e.g. search rankings, ad performance, lead volume) are influenced by factors outside our control, including platform algorithm changes, market conditions, and competitor activity. We do not guarantee specific results unless explicitly stated in a signed agreement.
8. Limitation of Liability
To the maximum extent permitted by law, Your Cloud Hub’s total liability arising from or related to any engagement shall not exceed the total fees paid by you to us for the specific service giving rise to the claim in the preceding three (3) months. We are not liable for indirect, incidental, or consequential damages, including loss of profits or business opportunities.
9. Termination
Either party may terminate an ongoing engagement in accordance with the notice periods set out in the applicable proposal or our Cancellation & Refund Policy. We reserve the right to suspend or terminate services immediately in cases of non-payment or breach of these Terms.
10. Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of New Delhi, India, regardless of your location.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website or services after changes constitutes acceptance of the revised Terms.
12. Contact Us
If you have questions about these Terms, please contact us at [email protected].